• Tutorial Videos
  
• Artwork Requirements & Logo Upload
  
• Current Discounts & Promotions
• Shipping Information
• Returns & Exchanges
• Disclaimers

Tutorial Videos

Click here for help using our website.

Artwork Requirements

Click here to upload your logo.

Click here for Artwork Requirements.

Current Discounts & Promotions
No current offers.

 Shipping Info

Please note that due to the varying nature of our products, we have different shipping calculations depending on what type of merchandise is ordered.We ship via USPS First Class Mail and FedEx.  If you would like us to use your FedEx account, please make a note of it in the Special Instructions when you check out.

Name Badges

Badge orders are typically processed and shipped within 24 hours. We have two shipping methods available.  Our Standard Shipping is USPS First Class Mail and usually arrives within 5-7 business days once the order is shipped.  Orders over $50 will be shipped FedEx Ground and usually arrive within 3-5 business days of shipment.  Overnight Shipping is available via FedEx and should arrive on the next business day for orders placed before 3:00pm Central Time. 

Badge Merchandise Total	Standard Shipping	Overnight Shipping
$0 - $24.99	$3.95	$21.95
$25 - $74.99	$7.45	$24.95
$75 - $199.99	$11.45	$29.95
$200 - $299.99	$15.95	$35.95
$300 - $499.99	$21.95	Call for Pricing
$500 - $699.99	$25.95	Call for Pricing
$700 - $899.99	$29.95	Call for Pricing
$900 - $1199.99	$33.95	Call for Pricing
$1200+	Call for Pricing	Call for Pricing

For Residential Addresses: Standard shipments over $50 and all Overnight shipments are subject to a $8.25 surcharge, which includes signature confirmation.  

Apparel

Orders for apparel are typically processed and shipped within 5-7 business day at most.  Currently, we offer only Standard Shipping via FedEx which should arrive within 3-5 business days once the order is shipped.  If you are interested in an express shipping method, please email us at sales@badgeteam.com or call (985) 649-5145.   

5 or more items, call for shipping charges.

For orders shipped to residential addresses a $8.25

surcharge applies and includes signature confirmation.  

Returns & Exchanges

Once an item is personalized, it cannot be exchanged or returned for a refund.  Apparel orders which are cancelled before they are embroidered but after the item is en route from the factory will incur a 15% restocking fee. 

However, we stand behind everything we sell so should a defect occur, please let us know so that we may send a replacement immediately.  In the event that we have shipped an incorrect item, we will be happy to send the correct item at our cost (excluding price differences if applicable).

Image Disclaimer

The images displayed on this site are digital representations of the products we offer.  While we have tried to make these images as accurate as possible, due to varying monitor settings, resolutions and manufacturing they are not intended to be exact replicas with regard to scale, placement, or color.

Pricing Disclaimer

The prices and items displayed on this site are subject to change.  While we try to keep them as accurate and current as possible, we reserve the right to adjust pricing as necessary.  In the event a typographical error is made regarding item prices or specifications, orders will be corrected and held until we are able to obtain your permission to continue.

Limitation of Liability

The materials at this site are provided "as is" without any express or implied warranty of any kind including warranties of merchantability, noninfringement of intellectual property, or fitness for any particular purpose. In no event shall Professional Image, Inc. or its agents or officers be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Professional Image, Inc. has been advised of the possibility of such loss or damages.

Professional Image, Inc. makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contained on this website or any sites linked to this site.